Funeral Etiquette

When someone you know passes away, your first instinct is to offer encouragement, help, and support to those affected — but you may not be sure what to say or do. It's okay to feel this way.

Does it matter what I wear? Can I bring the children? What should I say to the family of the deceased? When should I visit?

Here’s some guidance on the proper etiquette of visitations and funerals, so you'll feel more comfortable and prepared for attending services.

Attend the Funeral

Don’t skip the funeral, even if you didn’t know the person who died directly. If your co-worker, friend, or family member loses someone they love, be sure to attend at least one of the funeral events, whether it’s a visitation, wake, or funeral service. Funerals are for the living, not the deceased, and your presence at the funeral is more important than you know.

Be on Time

Funerals start on time, so arriving a little early is important. Try to arrive 15 to 10 minutes early so that you can sign the register book and be seated when the funeral starts. If you arrive late, a funeral attendant can generally show you where to be seated. Try to move toward the side aisle rather than the center aisle.

Be on Time

Funerals start on time, so arriving a little early is important. Try to arrive 15 to 10 minutes early so you can sign the register book and be seated when the funeral starts. If you arrive late, a funeral attendant can generally show you where to be seated. Try to move toward the side aisle rather than the center aisle.

Talk about the Deceased

During a visitation, it’s fine to catch up with friends and family you haven’t seen in a while, but always be sensitive of the circumstances. If you sense the conversation is drifting too much or is getting too boisterous for the family, bring it back around to remembering the deceased. Those who are in pain and closest to the one who died will appreciate your consideration.

Express Your Sympathy

It can be difficult to find the words to comfort those who are suffering a loss. Whether you are directly speaking to an individual or writing a note of condolence, it is important to consider the feelings of the bereaved before offering words of sympathy. You may have good intentions, but some phrases may actually hurt the griever more than they provide comfort. To ensure you respect a grieving friend or loved one, study up on what is appropriate to say. “I’m so sorry for your loss,” may be all that needs to be said.

Express Your Sympathy

Dress Appropriately

Mourning attire has drastically evolved over the years. Modern culture has created a gray area of what type of clothing is appropriate for a farewell service. No matter what you decide to wear, the number one priority is to remain respectful. Clothes should never be revealing or contain explicit content. Sometimes the family will request specific attire they would like guests to wear to represent respect to their lost loved one (for example, their loved one’s favorite color or sports jersey). If you have any doubts about what is acceptable to wear to the service, traditional and conservative black, gray, or navy attire is typically a safe choice.

Use Technology Sparingly

The twenty-first century funeral looks much different than it did ten years ago. Technology can be beneficial to end of life ceremonies, but it can also be a distraction to mourners. Usually phones and other electronic devices should be turned off (or left in your car) during a visitation, viewing, and service. If you want to take pictures or record a ceremony, ask the family of the deceased before you do so. Some may be more open to the idea; however, to others it may seem rude and disrespectful. There is a time and place for technology. Make sure you are being considerate of others around you when using it.

Use Technology Sparingly

The 21st century funeral looks much different than it did ten years ago. Technology can be beneficial to end-of-life ceremonies, but it can also be a distraction to mourners. Usually phones and other electronic devices should be turned off (or left in your car) during a visitation, viewing, and service. If you want to take pictures or record a ceremony, ask the family of the deceased before you do so. Some may be more open to the idea; however, to others, it may seem rude and disrespectful. There is a time and place for technology. Make sure you are being considerate of others around you when using it.

Provide a meal

Friends often make an effort to convey their sympathy to the family by providing the gift of pre-cooked meals. There are a few things to consider before offering your food to the family. First, ask the family if there are any allergy or dietary concerns you should be aware of. In addition, include a note or card with the meal. Not only is this a kind gesture, but the family will also be able to keep track of who dropped off which dish. The family most likely has others providing food during such an emotional time, and it can be difficult to remember which individuals assisted their family in a time of need. Also, use disposable foil baking pans or mark your pan with your name on it if you want to ensure you receive it back. By providing food, you are not only giving a meal to the family, but you are also giving them comfort and care during a time of grief.

Send a Sympathy Gift

Flowers are generally sent to the funeral home or to the family’s home to honor the lost loved one. Some families may request a donation to be sent to a particular charity, organization, or scholarship “in lieu of flowers”. It is not typical for families to directly accept cash donations. If you choose to contribute to a cause “in lieu of flowers,” contemplate giving what you would have typically spent on a floral arrangement. When making the donation, make sure to indicate who the contribution is honoring. Be sure to let the organization know if you wish to be anonymous with your gift. Giving to a cause close to the family’s heart is one of the best ways to pay your respects.

Send a Sympathy Gift

Flowers are generally sent to the funeral home or to the family’s home to honor a lost loved one. Some families may request a donation to be sent to a particular charity, organization, or scholarship “in lieu of flowers.” It is not typical for families to directly accept cash donations.

If you choose to contribute to a cause “in lieu of flowers,” contemplate giving what you would have typically spent on a floral arrangement. When making the donation, make sure to indicate who the contribution is honoring. Let the organization know if you wish to be anonymous with your gift. Giving to a cause close to the family’s heart is one of the best ways to pay your respects.

If you would like to send a physical sympathy gift to the grieving person, check out this article for sympathy gifts you can mail.

Stay In Contact

Attending a funeral gives you the opportunity to show your support to family and friends who are heartbroken. However, your presence should not end when the ceremony does. Grieving is a process and the road to healing does not have a timeline. Try to stay in touch with the bereaved weeks or even months after the farewell service. After they have had time to cope alone, they may wish to have someone there for them. If possible, find time to meet up and talk, or if you cannot be there in person, check in with a phone call. A small sign of care can mean the world to a loved one who has experienced a loss.

If you are in doubt as to what to do at a funeral, take your cues from the family. A funeral is generally a solemn occasion, but at times, the family will want to evoke a celebratory mood. Be sensitive to the needs and the mood of the family, and you can’t go wrong.

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